Not only the interviewee should be prepared, the interviewer should also prepare himself for taking the interview. The interviewer would be able to judge the interviewee’s communication skills, presentation skills, public speaking skills and his personality only if the interviewer possesses the same.
Tips for the Interviewer
The interviewer should be an active listener. Like listening is important in public speaking, the same way it is important in an interview. Listen to what the person is really telling you. Don't try to formulate your next question while halfheartedly listening. Do not interrupt unnecessarily. An interviewer should listen 70% of the time and talk for only 30% of the time.
The interviewer should be considerate enough. Even if the interviewer does not agree with the interviewee, he must respect his feelings.
The interviewer should be friendly and understanding. He should begin the interview in a friendly manner. This will make the interviewee feel relaxed and comfortable.
Be sure you know what skills, traits, attitudes, etc. you want in the people you hire. This would help you in judging the personality and communication skills of the interviewee. Knowledge of job description is most important for this.
The interviewer should try to be precised. This would help him wind up the interview within the time allotted.
Learn how to ask questions. You may adopt a technique called "behavioral interviewing". It involves asking the candidate how they reacted in a real situation instead of a theoretical one. You might ask "describe for me a recent situation when you were under a lot of stress and tell me how you reacted to it."
Take notes during or immediately after the interview.
If more than one person will interview the candidate, give each of them a copy of the plan sheet and ensure that they know why they are interviewing the candidate. Meet with them and review their notes as soon after the interview as you can.
The interviewer must be thoroughly prepared for the questions that are likely to be asked.
Avoid asking questions on topics like arrest record, marital status, religion, disabilities and more similar questions.
Ask questions that require more of an answer than "yes" or "no." This will also help in testing the communication skills. Start with "why," "how," "where," "what kind of ..." Instead of "Was Henry Miller a good boss?" ask "What did the cowhands think of Henry Miller as a boss?"
Ask brief questions and only one question at a time. This will give the interviewee to respond to each question with calm and thought.
Don't let periods of silence fluster you. Give your interviewee a chance to think of what he/she wants to add before you hustle her along with the next question.
Don't interrupt a good story just because you have thought of a question, or because your interviewee is straying from the planned outline. If the information is pertinent, let her go on, but jot down your questions on your notepad so you will remember to ask it later.
The interviewer should use positive gestures when conducting the interview. This would bring forward your charming personality to the interviewee.
Encourage/invite questions from the interviewee. Ensure that the interviewee clarifies the question he has. When selected a candidate should not feel he was not told about a certain aspect of the job.
Avoid distraction in the interview area. Ensure that there is no or minimal distraction where the interview is being conducted. A phone ringing in the background may also be a cause of distraction.
It is wise to check references if the interviewer is considering someone for employment. It is one way to get good, solid information about the applicant.
Do not use the interview to show off your knowledge, vocabulary, charm, or other abilities.
End the interview in a reasonable time to avoid fatigue on both the sides (interviewer and the interviewee).
These tips and many more may be learned in public speaking and personality development course offered by Anurag Aggarwal Institute of Public Speaking. For details about the public speaking course, visit www.anuragaggarwal.com